SP360 — Service Management SaaS
SaaS / AI2023 – Present

SP360 — Service Management SaaS

Multi-tenant SaaS platform for service providers at Smart Provider LLC. AI-powered automation pipelines cut manual data entry by 60%.

❯ overview
SP360 is a full-scale multi-tenant SaaS platform built for Smart Provider LLC to manage service operations across multiple clients. I owned the entire full-stack — from API design and database architecture to Vue/Inertia frontend and AI automation pipelines. The platform integrates OpenAI API to process and extract structured data from unstructured inputs, replacing hours of manual operator work with automated queued jobs. Built with horizontal scale in mind using Laravel Queues, Redis caching, and Telescope for observability.
❯ gallery
SP360 — Service Management SaaS
❯ key features
  • ✓ Multi-tenant architecture with scoped data isolation
  • ✓ AI automation pipelines via OpenAI API + Laravel Queues
  • ✓ Real-time dashboard with Inertia.js + Vue 3
  • ✓ Role-based access control per tenant
  • ✓ Background job monitoring with Telescope
  • ✓ Redis caching for high-throughput API endpoints
❯ metrics
60%Manual Work Reduced
5+Core Modules Built
3+Years in Production
10K+Jobs Processed / Month
❯ tech stack
LaravelVueInertia.jsMySQLOpenAI APIQueuesRedisTelescope
🔒 Proprietary — Smart Provider LLC
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